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Meta Pixel Introduction
We spend more time doing tasks online than physically going out in our increasingly technological and digital worlds. Doing tasks such as shopping, watching movies, ordering food, and working from home has become easier and more accessible. In many world regions, the COVID-19 pandemic has helped change thinking about how we conduct everyday tasks and change daily routines. People lost essential things taken for granted: family, friends, time, jobs, education, and the ability to go out and socialize, to name a few.
Bustling streets grew quiet, in-person activities stopped, restaurants closed their doors, and supply shortages. As lockdowns prevented people from congregating, people had to find ways to work from home effectively and efficiently. Enter the shift to online and digital services.
Amazon saw a huge income boost due to its massive scale and proven Prime membership network. According to Business Wire, Amazon reported 2021’s Q1 net income of $8.1 billion compared to $2.5 billion in Q1 of 2020.
Popular streaming service Netflix also saw a boost in net profits. Referring to their shareholder letter for Q1 of 2020, net profits reached a staggering $709 million. Compared to $344 million in Q1 of 2019, the stay-at-home mandates certainly played a factor in the increase as people searched for entertainment.
Meta, formerly known as Facebook, designed and offers the Meta Pixel tool. According to the “About Meta Pixel” webpage, “Meta Pixel is a piece of code you put on your website that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website.”
Websites that are pixel-enabled collect user data called “events.” An event is recorded and sent back to Facebook when someone interacts with the website. This tool works with Facebook’s advertising management tools to collect user data via their business platform for later analysis.
For example, adding an item to the shopping cart is considered an event, as is subscribing to a mailing list or YouTube channel. Their other tools, including the Pixel, are all designed to maximize “conversions.” MarketingSherpa describes conversion as one action leading to another.
If you subscribe to a mailing list or newsletter and click a news article or the “claim offer” button, that is a conversion. The best conversion is when a consumer purchases something from a website.
Data analysis is one of the main benefits of tracking. Not only does this allow businesses to show and check site traffic, but it also allows them to change their advertising implementations and optimize a business’s cost-per-lead (CPL) in addition to leads-to-sales or leads-to-close ratio (LTC). CPL is a ratio of investment to leads (potential customers), while LTC is the ratio of leads that turn into sales.
As mentioned, the Pixel tracks events, such as when someone adds an item to their cart. This is an important metric because it tells a business to begin researching why or showing factors that can affect a customer’s decision to check out their cart items.
A competing retailer may offer a similar product for a lower price, a better warranty, customer service, a better website experience, etc. The website experience is extremely valuable in creating a good customer experience and plays a significant role in encouraging or deterring customers.
People can be reminded to buy an item through advertisements and the Pixel data and know where and when to show certain products to users. Everyone’s lives are filled with distracting events, so retargeting the audience(s) increases the chances of a customer buying an item or service.
Consumer profiling collects information about a person by browsing buying habits and location information. Businesses collect this data, organize or separate users into groups, and analyze what they are most likely to purchase and who ultimately buys what product(s). Companies can use profiling data to compare actual customers against their targeted audience and determine whether they align.
If they reached their first demographic and showed potential in another, it would be beneficial to continue tracking and expanding the advertising campaign into that demographic. When a company doesn’t reach its demographic, it should invest in reworking its advertisement campaign or catering to a different market.
Profiling can benefit a business because it lets them know who their audience and customers are, thus making it easier and more efficient to market products. On the other hand, people may not like the fact that they are being tracked and, in a way, being manipulated into spending money.
Facebook is notorious for collecting information about people, whether you give it to them or not. For example, if a friend uploads their contact list with your number included, your phone number will be associated with you. You can read more about how your information is collected in their Privacy Policy.
Most consumers might see tracking as manipulative and an invasion of privacy. While it might supply the data and tools a business needs to grow and succeed, people waive their rights to security and privacy.
I do what I can to reduce my digital footprint wherever and whenever I can to make my presence online obscure. Apple, for example, has been a larger proponent of digital privacy as of iOS 14.5, requiring developers to show what information and data are being associated with you. iOS users have been given options to allow tracking or requests not to be tracked. You can learn more about their privacy options on their website for App Store developers.
Corporations and businesses need to be held accountable for supporting and fulfilling their corporate social responsibility (CSR), but consumers should also fulfill their role of being informed. Trusting companies and businesses, huge ones has been increasingly difficult because no one knows the extent of their power and how they can manipulate our behavior.
There are more implications about web tracking other than convenience and ad personalization. In the case of the Cambridge Analytica debacle in 2018, the firm could obtain more data due to Facebook’s ability to connect users. Much turmoil and discussion emerged from the discovered events, and Meta’s reputation has consistently declined.
In early 2022, Investopedia published an article about Meta Platforms announcing a “decline in monthly active users (MAU) for the first time.” Their stock dropped over 25% and was worth billions of dollars.
I am certain that the perception of web tracking contributed to the decline in usage. According to Vox, their growth and the ” aging user base ” stagnated for a long time.
There is a lot of competition in the social media market. Younger people use other services such as TikTok, YouTube, Snapchat, and Instagram (owned by Facebook but are different platforms). TikTok is one of the largest competitors, reaching one billion users in September 2021. I believe that social media and being a content creator are defining characteristics of the current generation.
The phrase “if you aren’t paying for the product, you are the product” rings true throughout the web and digital services people use daily. Adverts are implemented, whether watching a YouTube video, browsing Facebook, scrolling through Instagram, or Snapchatting. From our physical and material lives to our digital lives, they are following us everywhere we go.
More methods you can use to start reducing your digital footprint include:
A VPN is a service that uses encryption and traffic rerouting to hide the contents being sent and received from ISPs. This is a valuable tool in increasing privacy against ISPs that may track and check the websites and consume data. VPN providers can offer a geographic unblocker that allows you to appear as if you were in a region and access region-locked content. This also makes it more challenging to track who you are because the VPN location is different from your physical location.
Adblockers are standard tools for blocking advertisements as you browse and visit websites. This can make user-tracking tools like the Pixel less effective because they won’t be loaded and thus cannot track your actions.
Changing account settings for services like Google is a good start at reducing what they track you with. Options include pausing web and app activity, location history, and the choice to disable ad personalization.
Remember, browse cautiously. With more abundant spam emails and advertisements, they can contain trackers and unknown links to begin targeting users for fraud operations. Knowing where you are going and looking at the URL tooltips before opening a link is essential. Even something simple, like checking your email inbox, checking the sender is the first way to know if an email is legitimate.
Actions such as not linking accounts or using login services from Google or Facebook can reduce what they know and associate you with. It’s essential to spend time thinking about privacy and, by extension, how companies will use your data and habits to exploit your behavior.
Finally, for SEO Experts (Search Engine Optimization), as with other social media options, one just cannot avoid Facebook!